Ski Free in Manchester (Terms and Conditions Apply…)
Ski Free in Manchester (Terms and Conditions Apply…)
Published : 07-Feb-2013 12:46
For a short period, Manchester's Chill Factore indoor snow centre has offered a challenge to skiers and boarders who love the exhilaration of the snow - but just don't think that indoor slopes cut it?
The UK's longest real snow slope, Chill Factore, is putting its money where its mouth is, and offering a Money Back Guarantee on lift passes to skiers and boarders who haven't visited before.
"Yes, you heard that right. If you don't love the slope, you don't feel the exhilaration, and you don't enjoy the thrill of the powder - you'll get all your pennies back. Simple," said a statement on behalf of the centre near the Trafford Centre.
You can book your visit at www.chillfactore.com/ski and the centre is open 9am – 11pm every day (except Wednesday 7.30am – 11pm) and the offer is valid only on visits Monday - Friday up to Friday 15th February 2013
In order to be entitled to get your money back you must be a new Chill Factore customer and not already on the database money back and after your visit you'll need to fill in a customer feedback form.
Bear in mind that Omnibus survey statistics show 96% of Chill Factore customers would recommend a visit and check the full list of T&Cs which include:
"If …our service fails to meet your expectations and you wish to request a refund, the lead booker must visit the Chill Factore Guest Services desk on the day of your Introductory Lift Pass and request a money back guarantee form. This form needs to be fully completed and submitted on that day providing detailed feedback about why our experience failed to deliver, before a refund can be given. All refunds must to be claimed on the day of your activity at the Guest Services desk inside Chill Factore. Any forms received after this time will be treated as a standard feedback/guest complaint with no guarantee of reimbursement of any kind.
Strictly only one refund is permitted per household."
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